Crisis Phone Numbers

Toll Free

24 hours/7 days a week

YWCA Crisis Line  

1-800-461-7656

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Summer Office Hours

Now in Effect

June 1st - September 6th

 

Mon-Thurs: 9:00am-4:30pm

Friday: CLOSED

 

YWCA of Peterborough, Victoria & Haliburton
216 Simcoe Street
Peterborough, ON K9H 2H7
Telephone: 705-743-3526
TTY: 705-743-4015
Fax: 705-745-4654

info@ywcapeterborough.org

 

YWCA Women's Centre of Haliburton County

11 Bobcaygeon Road

Minden, ON K0M 2K0
Office Line: 705-286-1942

Support Line: 705-286-6442

(we accept collect calls)

Fax: 705-286-4341
ywcahal@bellnet.ca

 

Centennial Crescent Housing

Telephone: 705-745-6616

 

Y's Buys

Mon to Fri: 10am – 4:30pm
Sat: 10am – 4pm
Sun: Closed
216 Simcoe Street

Peterborough, ON  K9H 2H7

Telephone: 705-742-8271

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Learn about the

YWCA Holiday Gift Program

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Frequently Asked Questions about YWCA Crossroads

Do I have to move to Crossroads to get help?

NO! You can get help from Crossroads staff in many ways. You can call the crisis line (1-800-461-7656) - even if you are not in crisis - to get support and information. You can come to Crossroads to see what it is like before you make a decision to move in. You can make appointments to talk with a Crossroads staff or receive a

referral to other services.

 

What is the cost of Crossroads?

 

There is no charge. All meals and personal necessities are provided during your stay.

How long can I stay?

Each stay is individual and based on each woman's unique circumstances. On average, women stay at Crossroads for about 6 weeks.

Can I bring my children?

Yes! Children are welcome.

Can I bring my pets?

Staff at Crossroads will help you to make temporary arrangements for your pets.

Is there a curfew?

 If you are between 16 and 18 years old (not staying with a parent, but staying on your own) there is an 11 pm curfew, and no overnights away from the shelter are allowed. Women over the age of 18 have no curfew. We recommend no more than 2 overnights away from the shelter per week.

What about communal living?

Crossroads is a communal living space. That means that you share the house with other women and their children. You almost always have your own room, which you share with your children. You are free to make your own breakfast and lunch for yourself and your children, using the food provided. Dinner preparation is usually shared among the women in the shelter. The living room is shared space, and light housekeeping duties are also a shared responsibility.

 

What if I'm not in a

crisis but I feel my relationship is not positive at all?

 

Call us, any time, day or night - we're here to listen!

1-800-461-7656

 

 

 

We want our services to meet your needs.

Do you have feedback, a suggestion, a special request or difficulty with our service? We want to know!

Please fill in our Client Satisfaction Survey or contact the Crossroads Shelter Supervisor at info@ywcapeterborough.org or 705-743-3526 ext. 113.

Return to YWCA Resources in Peterborough City and County