Frequently Asked Questions about Crossroads Shelter

Do I have to move to Crossroads Shelter to get help?

NO! You can get help from Crossroads Shelter in many ways. You can call the 24 hour crisis line (1-800-461-7656) - even if you are not in crisis - to get support and information.

You can come to Crossroads Shelter to see what it is like before you make a decision to move in.

You can also make appointments to talk with a Crossroads Shelter staff member or receive a referral to other services.

What is the cost of Crossroads?

 

There is no charge. All meals and personal necessities are provided during your stay.

How long can I stay?

Each stay is individual and based on each woman's unique circumstances. On average, women stay at Crossroads Shelter for about 6 weeks.

Can I bring my children?

Yes! Children are welcome.

Can I bring my pets?

We understand that the safety of your pets is a priority. Staff at Crossroads Shelter will help you to make temporary arrangements for your pets. Please call (705) 743-4135 or 1-800-461-7656 for more information.

Is there a curfew?

If you are between 16 and 18 years old (not staying with a parent, but staying on your own) there is an 11 pm curfew, and no overnights away from the shelter are permitted. Women over the age of 18 have no curfew. We recommend no more than 2 overnights away from the shelter per week.

What about communal living?

Crossroads Shelter is a communal living space. That means that you share the house with other women and their children. You almost always have your own room, which you share with your children.

You are free to make your own breakfast and lunch for yourself and your children, using the food provided. Dinner preparation is usually shared among the women in the shelter. The living room is a shared space, and light housekeeping duties are also a shared responsibility.

What if I'm not in a crisis but I feel my relationship is not positive at all?

 

Call us, any time, day or night - we're here to listen! 1-800-461-7656

We want our services to meet your needs.

Do you have feedback, a suggestion, a special request or difficulty with our service? We want to know!

Please fill in our Client Satisfaction Survey or contact the Crossroads Shelter Supervisor at info@ywcapeterborough.org or (705) 743-3526.