Crossroads Shelter Client Satisfaction Survey

We sincerely hope that your stay at Crossroads Shelter was satisfactory. In order to ensure excellent client and programming service, we would like to invite you to take 5 minutes to complete this survey. Participation in this survey is voluntary and anonymous. We appreciate and value your feedback and thank you for your time.

1. How would you rate your initial contact with Crossroads Shelter?

2. How would you rate your intake interview?

3. How would you rate your stay at Crossroads Shelter?

4. How would you rate your departure interview?

5. How would you rate the Crossroads Shelter facility, your bedroom, common areas, and kitchen, for cleanliness and overall quality?

6. Do you feel that the staff listened to you and understood your situation?

7. Do you feel that you are more aware of safety and safety planning than before you came to the shelter?

8. Let us know how you feel. Please take the time to write down any comments, suggestions or concerns that you may have:


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YWCA Peterborough, Victoria & Haliburton exists to support the right of all women and their families to live free from violence, poverty and oppression.
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